We accept regular returns and exchanges within 30 days of the order delivery date.
We accept defective merchandise purchased on anaress.com for return or exchange within 100 days of the order’s delivery date.
Please email service@anaress.com within 100 days of the order’s delivery date for authorization. All returns and exchanges must be processed by us before sending merchandise back. Please note that we do not cover international shipping cost for return/exchange. You are responsible for your own return process and fees might incur during the process. Once we have received the returned item we will issue you a refund.
Merchandise must be returned in its original condition. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Anaress. For returns received within 100 days of delivery, we’ll credit your original form of payment.
